Terms & Conditions


Please read though our Terms and Conditions carefully before placing an order. 

Due to the Nature of our product, we do not offer returns or refunds for any cups opened and used. As this is for hygiene reasons.

If for some reason you receive a faulty item please contact sourpetalofficial@gmail.com and we'll be more then happy to replace the faulty products. Please note all products are quality checked and approved before being shipped out. 

However, if you do receive incorrect products please contact us at sourpetalofficial@gmail.com and include a contact number. You may also return your new, unused merchandise within 14 days of purchase for a refund by contacting sourpetalofficial@gmail.com. we will be happy to give you a full refund of the purchased price once returned.

Returns are fully inspected to verify our terms have been met. We reserve the right to refuse any returns that do not meet our terms. Original shipping and handling fees are non refundable unless a wrong item or defective product was received.